For TampaTeks clients
Client Support
Get help the fastest way for what's going on. Every request becomes a ticket our technicians track until it's fixed.
Support assistant
Tell it what's going on. It asks a few questions, suggests safe quick fixes, and opens a ticket for our technicians with everything they need, so nobody has to ask you twice.
Never type passwords, verification codes or patient details here. Our technicians will never ask for them in a chat.
Screenshots help: attach or paste up to 3 (PNG, JPG or WebP). Crop out passwords and patient details first. They go to our technicians with your ticket, and we don't keep them on the website.
Can't work at all? Call us now at 813-417-5349.
Open or check a ticket
Sign in to the Client Portal with your work email. We send you a login link, no password to remember. Open a ticket, follow its progress, and see your invoices and documents.
Client PortalUrgent? Call us
Systems down, locked out, or think you clicked something you shouldn't have? Don't wait on a ticket. Call and a technician picks it up.
813-417-5349Remote help
Our technician starts every remote session. Clients connect through the TampaTeks support agent already on their computer. Everyone else gets a Microsoft Teams invitation from our technician.
You never need to download anything from a link to get our help. If someone claiming to be TampaTeks asks you to, hang up and call us at the number on this page.
Pick a timeRemote help
Request a remote session
Pick a 30-minute time that works for you, weekdays between 11:00 AM and 2:30 PM Eastern. A technician confirms it, then starts the session at that time.
Something urgent or down right now? Don't wait for a slot: call 813-417-5349.
Not a client yet?
Start with a Free IT Health Check. We review your computers, security and backups at no cost. Something broken right now? See emergency IT help.