Privacy Policy
Last updated: October 26, 2026
TampaTeks ("we", "us") runs tampateks.com. This page explains what information we collect through the website, why, and what we do with it.
What we collect
- What you send us. When you use the contact form, the Get Started form or the support chat, we receive what you type: for example your name, company, email, phone number and message, and your answers in the Get Started consult.
- Visit statistics and aggregated metrics. We use privacy-first tools (such as Metricool and Google Analytics 4) to count visits and see which pages are read. These record general trends, pages viewed, referring sites, browser types, and approximate geographic regions derived from IP addresses. We implement Google Consent Mode v2 to respect your privacy preferences.
- Behavioral analytics and heatmaps. We may use Microsoft Clarity to understand general user interactions through heatmaps and masked session journeys. All form inputs and keystrokes are automatically masked, and session recording is strictly disabled on client support areas (/support/).
- Professional demographics. We use LinkedIn Insight Tag to understand the professional and organizational audiences visiting our site at an aggregate company level. We do not use intrusive person-level tracking technologies (such as identity resolution or wiretap-style scripts).
- Emergency service authorizations. When you sign an emergency service authorization online, we keep what you enter, the typed-name signature, the date and time, your IP address and browser type, and the terms version as the record of your approval. We email you a copy.
- Technical logs. Our web host keeps standard server logs (such as IP address, date and page requested) for security and troubleshooting. To prevent abuse, our forms keep a short-lived, scrambled form of your IP address to limit repeated submissions.
How we use it
- To answer your request, prepare a quote and provide support.
- To send you a confirmation of your request by email.
- To keep a record of our conversations with you in our customer records.
- To understand how the website is used, optimize technical performance, and improve our services.
We do not sell your information, and we do not share it for third-party advertising brokers.
Service providers
We use trusted providers to run the website and our business. They handle your information only to provide their service to us:
- Microsoft 365: email, including the confirmation we send you.
- PayPal: takes payments for emergency service. You pay on PayPal's checkout; we receive the payment confirmation, never your card details.
- Google Gemini: the AI that answers in the support chat and the Get Started consult receives the messages you type there. Please do not type passwords or other sensitive information into the chat.
- Analytics & Demographics: Google Analytics (Consent Mode v2), Microsoft Clarity (masked heatmaps, excluding support), LinkedIn Insight Tag, and Metricool for site performance metrics.
- Our web host: stores the website and server logs.
Your choices and cookie preferences
When you visit tampateks.com, you can choose to accept or decline analytics cookies via our consent banner. You can also reset or adjust your preference at any time by clearing your browser's local storage or adjusting your browser settings.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Send us a message through the contact form or call 813-417-5349.
How long we keep it
We keep inquiry and customer records for as long as we have a business relationship with you, and as required for accounting and legal purposes. You can ask us to delete your information at any time (see below).
Security
The website uses an encrypted connection (HTTPS). Access to the information you send us is limited to the people who need it to help you.
Children
This website is meant for businesses and is not directed to children under 13. We do not knowingly collect information from children.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
TampaTeks, 8019 N Himes Ave, Ste 101, Tampa, FL 33614. Phone 813-417-5349, or use the contact form.