Traditional PBX’s or indeed black box appliances are difficult to scale. Add more extensions and you are hit by licensing costs, underpowered hardware or you run out of ports. Not so with TampaTeks – add extensions, lines, features at no cost and avoid dreaded PBX replacements!

• No per extension licensing.
• Scale up to thousands of lines and extensions without extra hardware.
• Windows based –  no additional training is required.
• Unified Communications features at no additional cost.

Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM systems. Accurate call journing of Inbound and Outbound Calls with call duration allows you to generate insightful reports on customer and agent activities.

• Use Office 365, Google contacts or Internal Phonebook.
• Launch calls from your CRM.
• Converts cryptical Caller ID to a customer name.
• Detailed reports on customer and agent activities, no manual call logging.

TampaTeks VoIP Telephony Solutions includes clients for smartphones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.

• Take your extension everywhere you go.
• All calls are free of charge – slash your mobile phone bills.
• Increase productivity – work from anywhere.
• One number – Don’t give out your personal mobile number.