Chris Nuques is our new Continuum Certified IT Expert.
After a four-month evaluation period, TampaTeks — a prominent managed IT services company, based in Tampa, Florida, chose Continuum to provide its industry leading remote management software.
The review process revealed that while Continuum’s offerings were at times more expensive than those of the leading competitor, the additional cost allowed TampaTeks to deliver a higher level of service to clients, at no additional cost to them.
As said by the director and founder of TampaTeks, Cesar Ponce: “It simply boiled down to the best combination of integration, deployment and automation characteristics”.
In keeping with the company’s commitment to Continuum’s globally recognized automation software for managed service providers, our top level engineer Chris Nuques has joined an elite group of technicians that have shown their efficiency by successfully passing the certification exam to become Continuum Certified IT Expert Administrator.
Continuum’s RMM solution is delivered via a SaaS-based management portal, increasing our operational efficiency. Allowing us to easily monitor, troubleshoot, and maintain desktops, servers, mobile devices and other endpoints for our clients. The platform also includes alerting, integrated ticketing, automated recommendations, remote control, scripting, patch management, antivirus software, and reporting.
This unique and industry-leading combination of software and services allows us to deliver an unparalleled end-to-end managed IT services solution.
Also, with “Continuum Vault” we protect all of our clients’ data, by using some of the most advanced security and backup features available today. We’re talking built-in data integrity checks, 256-bit encryption, granular backup scheduling with data retention, and automated screenshot verifications of backups.
With this new level of expertise you can rest assured that you have made a great decision by choosing TampaTeks as your Managed IT Services Provider.